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Privacy Policy

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1 – About the Origin of Your Personal Data

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Our website may collect some of your personal data for various purposes. To collect this data, we use the following technologies:

  • Website: On our site, you may fill out forms, send comments and questions, contact our team, or register on our platform. Your data will be saved for future reference.

  • Messages and Communications: When you communicate with our team via WhatsApp, SMS, email, or other chat types, some data may be stored for future reference and to facilitate communication with our clients and users.

  • Offline Data Collection: Some data may be collected offline, such as at events and organizations, where we might collect your email or other information to maintain communication and provide necessary information.

  • Third-Party Data: Sometimes, third parties may send us some of your data, such as information received from social media (like Facebook, Instagram, TikTok), government entities, or payment intermediaries.

2 – How and Why We Collect Your Data

It’s important for you, our user or visitor, to understand how and which personal data we collect and use when you visit our site. We always try to collect the minimum data possible for your security, but some data is essential for delivering the best service and ensuring the site functions properly:

  • Marketing: When you fill out forms or register on the site, you may receive emails with promotions and news. We may collect your name, email, and phone number.

  • Site Navigation: When you browse our site, we automatically collect data such as your IP address, browser type, accessed pages, time spent on each page, and other information.

  • Contact Information: When you contact us via email, phone, or chat, we collect your contact details, including name, email, phone number, and the message you sent.

  • Service Usage Information: When you use our services, we collect data about your activities, such as searches performed, videos watched, pages visited, purchases made, and any content you share with us (photos, comments, suggestions, etc.).

  • Location Information: When you use our services, we collect precise location data to provide requested services. For example, when you request a delivery service, we collect your address to ensure correct delivery.

3 – About the Use of Cookies

We use cookies on our website and applications to enhance your browsing experience. A cookie is a small text file stored on your computer or mobile device when you visit the site.

Cookies allow us to recognize your browser and provide a better browsing experience. They also help us understand which sections of the site are most interesting to you and recommend relevant content.

You can block cookies in your browser at any time or clear your cache to remove them.

We minimize the use of non-essential cookies but use necessary ones to deliver better services, as permitted under the legitimate interest provisions of the LGPD (Brazilian Data Protection Law).

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4 – With Whom We Share Your Personal Data

  • Service Providers: We share your personal data with service providers for marketing, data analysis, payments, and email services. They can only use your data to perform services as instructed by us.

  • Advertisers and Business Partners: We may share your data with advertisers or business partners as per your instructions.

  • Online Communities: If you join one of our online communities, your data may be visible to other members.

  • Investors: We may share your data with investors, but only as instructed by you.

  • Affiliates and Subsidiaries: We may share your data with affiliates and subsidiaries based on your instructions.

  • Government Authorities and Other Parties: We may be legally required to disclose your data to governmental authorities or other parties under the law. Reasons include:

    • (i) Fulfilling a legal obligation.

    • (ii) Protecting rights, property, or site safety.

    • (iii) Preventing potential harm to property or people.

    • (iv) Other lawful purposes.

5 – Your Rights Regarding Collected Data

This text aims to clarify the rights you have regarding your personal data.

Under the LGPD (General Data Protection Law), individuals have the right to information, transparency, freedom, and decision-making autonomy. This includes rights to access, correct, delete, transfer, restrict processing, and object to data usage.

You can also refuse the use of your data for marketing purposes or receiving commercial communications. To exercise your rights, contact our team.

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6 – Data Security Measures

Security is a fundamental pillar of our privacy policy. All personal data you provide will be treated with confidentiality and security, following applicable legal standards.

To protect your data, we use measures such as:

  • SSL encryption

  • Firewalls

  • Intrusion detection systems

  • Constant network monitoring

  • Secure passwords

  • Regular system security checks

Your data is stored on secure servers protected from unauthorized access. Our security team continuously monitors and updates protections to keep your data safe.

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7 – Requesting Modification, Removal, or Changes

If you wish to modify, remove, or alter your personal data, contact us, and we will do our best to meet your request. However, in some cases, we may be unable to fulfill your request due to legal or contractual obligations.

Please note that deleting your data might affect your ability to use our site and services. Contact us for alternative options if necessary.

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This document was created by Lawyer Diego Castro (OAB/PI 15.613) and adapted for use on this website.

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